Consumer Law

We assist Italian and international companies in various areas of consumer law, with a particular focus on its practical applications: from regulatory compliance to contract drafting and litigation.

We provide strategic and operational advice on consumer protection, with a particular focus on product safety, contractual compliance of goods, statutory warranties, the right of withdrawal, and product liability, including with regard to cosmetics and agri-food products.  We support our clients in drafting and reviewing contractual and informational documents intended for the market, including general terms and conditions of sale and pre-contractual disclosures, as well as in evaluating commercial and promotional communications, ensuring compliance with Italian and European regulations.

We advise companies on the prevention and management of risks associated with unfair commercial practices and assist them in their dealings with the relevant authorities, including the Italian Competition and Market Authority (AGCM). We also provide assistance in both judicial and extrajudicial matters related to consumer disputes, including the management of complaints and ADR procedures.

Our firm’s approach combines technical expertise with an understanding of commercial dynamics, with the goal of offering concrete and effective solutions to protect businesses and strengthen corporate reputations.